Robert F. Love, OD

Reviews

• Karin Fisher

  Jun, 29 2018
  ★ ☆ ☆ ☆ ☆
  1 review
  1.0 star rating 12/20/2016
  My 13 yo son with ASD has been a patient of Dr. Love since he was 4 years old. He failed a vision screening at his school so I took him back to have his vision rechecked and was treated rudely by Dr. Love. He said the new glasses were inferior. I had already tried to return the new glasses but Walmart Optical said the new glasses are fine and match the script written. When I asked Dr. Love for something in writing to take to Walmart Optical he said there was nothing more he can do. When my son became irritated (verbal only), Dr. Love told us one more comment out of him and we would have to leave. When we were leaving I asked my son why he became irritated and he said "because the dr. took my glasses without asking first". The doctor happened to be standing where he could hear us and said "What did he say? You know where to go and pointed to the door" I actually thought he was going to bow up to my 13 year old son who is in a cast to kick us out of his office. I have never felt so belittled in my life.

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